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How do I retrieve the document I want? |
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When the documents are captured, they must be indexed on the system. Indexing involves entering data onto an index page within the database with references unique to the specific documents, i.e. an insurance policy holder's name, their postcode, the policy number, the policy type and the issued date. Future retrievals could then be via any or a combination of these fields. The types of searches that may be performed include search by form and full-text retrieval. The latter allows every word associated to the document (without quantity or length restrictions) to be used as a search key.
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